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Effective Date: December 1, 2023
Our website address is: https://remodel.qmgglobal.com and https://www.qmgglobal.com
We value your privacy and believe in transparency about how we handle your information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding its use. By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect several types of information, including:
- Information you provide: This includes your name, email address, phone number, and other personal information you submit through forms, surveys, or contact tools.
- Device and Browsing Information: We automatically collect information about your device, browser, IP address, and how you interact with our website. This may include device type, operating system, cookies, and browsing behavior.
- Third-Party Services: We utilize various third-party tools to enhance your experience and improve our services. These services, like Google Tools Plus, Microsoft Clarity, Facebook Pixel, and our CRM software, may collect additional information about you in accordance with their own privacy policies.
- We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
How We Use Your Information
We use your information for various purposes, including:
- Providing Services: We use your information to provide you with our services, fulfill your requests, and manage your account.
- Website improvement: We analyze website traffic and usage patterns to improve your experience and the overall functionality of our platform.
- Marketing and Communications: With your consent, we may use your information to send you marketing emails, newsletters, and promotional offers. You can easily manage your communication preferences through your account settings or by opting out using the unsubscribe links in our emails.
- Analytics and Research: We may use anonymized and aggregated data for internal research and analytics to improve our services and understand our audience better.
Sharing Your Information
We may share your information with:
- Service Providers: We partner with trusted service providers to help us operate our website and services. These providers may process your information for purposes such as data storage, technical support, and marketing assistance.
- Business Partners: We may share your information with business partners to offer you relevant products or services. We will only share your information with partners who commit to protecting your privacy and comply with applicable data protection laws.
- Legal Compliance: We may disclose your information if required by law, such as in response to a court order or subpoena.
Your Privacy Choices
You have control over your information and can exercise the following choices:
- Access and Update Information: You can access and update your information through your account settings.
- Cookies and Tracking: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your website experience.
- Marketing Communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails.
- Do Not Track: You can set your browser’s “Do Not Track” signal.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to Know: You have the right to request information about the categories of personal information we collect, use, and disclose.
- Right to Access: You have the right to access specific pieces of personal information we hold about you.
- Right to Delete: You have the right to request that we delete your personal information.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information.
To exercise your CCPA rights, please contact us at info@qmgglobal.com.
Your Rights in Other Jurisdictions
Depending on your location, you may have other data protection rights. We encourage you to research your individual rights and contact us if you have any questions.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is entirely secure. We cannot guarantee the security of your information, but we strive to protect it using industry-standard security measures.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you fill out a form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you submit another form. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you fill out a form, the information you submit and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up contacts automatically.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@qmgglobal.com.
Legal Information
This Privacy Policy is governed by the laws of the State of California, United States of America.